Avoiding Fraud

Fraud is a crime. Fraud is when someone pretends to be you so that they can take out money from your Bank Account.

steal identityThis could mean that you lose your money!

To do this thieves need to know things about you, like your name and secret numbers such as your PIN.


theif listening to my nameThey might find these out by just asking you or by stealing papers with your details on them. They might listen to you when you say your secret numbers or words out loud, or they might watch you when you use your PIN in a Bank machine.


Sometimes, if you are not careful, they can even find your details on the internet.

Important!

dont tell anyone secret information
Keep ALL your banking information safe. NEVER tell anyone you don’t know or anyone you don’t trust anything about yourself or your Bank Account.


shred information
Destroy any papers with your details on. Shred them rather than just throwing them away.


never tell your PINIf you have them, NEVER tell anyone except Bank workers your secret password or security details. NEVER tell anyone your PIN, If you have one - not even your friends or the Bank workers.


tell bank if going awayTell the Bank before you go on holiday. If you do not tell them, they may stop your Bank Account, which means that you would not be able to use it. They do this so they can check with you that everything is OK.


Tell the Bank beforeyou buy something that is expensive or not something you usually buy, like a TV.

bank check is OKThe Bank may sometimes phone you to check that everything is OK when you are buying something. They might even call the shop.