Taking out Money from a Cash Machine

cashmachineYou can use your Bank Card in a cash machine at the Bank to get your money. Most Banks have cash machines inside and outside the Bank.


Important!

cash machine

It can be safer to use a machine inside the Bank if there is one.

You can also find cash machines at other places, like supermarkets for instance.

Be careful!

always check whether the cash machine is going to make you pay extra for taking money out.

How to use a cash machine to take out money:

card in cash machine

1. Put your Bank Card in to the machine.

which language do you want to use?

2. The machine may ask which language you want to use.

bank card PIN into machine


3. Put in your secret Bank Card PIN.


Be careful!

Make sure that no-one can see you do this. Check that
no-one is watching you.


4. The screen on the machine will give you a list to choose from:
• Cash
• Cash with a receipt
• Balance
Mini-statement
• PINservices
The words may not be exactly the same as the ones here. They can be different on different machines.

choose the cash button on the machine

You have to press the button alongside the one you choose, e.g. ‘Cash’.


5. The screen on the machine will then ask how much you want. These might be:
• £10
• £20
• £50
• £100
• £200
• Any other amount
The smallest amount you can take out from a cash machine is £10.

The most you areusually allowed to take out each day is £300 for each Bank Account you have. Usually you can not take out any more than what is in the Account.

Be careful!

Some Accounts WILL let you take out more money than you have. But they may then charge you interest or a fee.


choose the amount of money from the machine

6. You then need to wait for a for a few moments.

insufficient funds
If you do not have enough money in your Bank Account the machine may say ‘Insufficient Funds’ and will then give you back your Bank Card OR it may ask you to take out a smaller amount of money. For example you can ask for £10 instead of £20.

the machine will give you your card backIf you DO have enough money in your Bank Account, the machine will say your money is being counted and will then give you back your Bank Card.

Important!

keep card in a safe place
You MUST always remember to take the Bank Card out of the machine and keep it safe.


take money out of machine
7. Next, you take your money when it comes out of the machine. Take care to keep it safe.

receipt from cash machine
8. If you asked for a receipt you need to wait for this. Take it with you when you go.


cancel at cash machineAt any time you can press ‘Cancel’ to return your card.



Receipt

This is to show that you have paid money into or out of your Bank Account
Mini-Statement

This is a piece of paper that you can get from a Bank machine that will show the money you have paid in to or taken out of your Bank Account most recentlyand how much you have left in there.